In the world of engineering and project management, there is a delicate balance between technical prowess and customer satisfaction. At Georg UK, we pride ourselves on mastering this balance.
By combining our extensive engineering skill-set with experienced project management, every project no matter how big or small, starts with a clear mission: to listen to our customers’ needs.
Neil Wyke, Managing Director at Georg UK explains:
“It sounds somewhat cliché, but we place the customer at the heart of everything we do. A project isn’t just about delivering a robust solution, it’s about creating a positive experience that resonates with customers long after the project has finished.”
Georg UK is a subsidiary of Heinrich Georg GmbH which recently celebrated its 75th anniversary. The group recognises the key to success lies in being able to adapt and evolve alongside emerging technologies ensuring solutions are not just effective, but also future-proof.
Andrew Cheadle, Project Manager at Georg UK, says:
“Our dedication to customer service and our commitment to quality extends beyond engineering. We take immense pride in the finished product and the customer experience, from the initial consultation through to project delivery. Every interaction is an opportunity to build trust and foster lasting relationships.”
Andrew Logie, Operations Manager at Georg UK, explains:
“Our dedication to excellence isn’t limited to our customers. We recognise that our greatest asset is our team of talented individuals. We draw inspiration from our parent company which is renowned for its employee-centric ways of working. From comprehensive training programmes to flexible working arrangements, we ensure every member of our team is equipped with the skills and knowledge to deliver exceptional results.”
Neil concludes:
“Ultimately our goal is simple: we want our customers to not only be satisfied with the end product, but to thoroughly enjoy the experience of working with us!”
Customer service isn’t just a metric – it’s our driving force.
